Practice Management

Mrs Caroline Morris

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.



Mandy Jones, Data Quality Manager - Wem & Prees

Nancy Perks, Operations Manager - Wem

Stephanie Dunsmuir, IT & Communications Officer - Wem & Prees


Our Reception team provide an important link for patients and are your initial point of contact for general enquiries. They provide basic information on services we provide and can give test results or direct you to the right person depending on your health issue or query. Receptionists book appointments, issue prescriptions, handle medical records and deal with financial claims as well as undertaking a multitude of general admin duties such as registering new patients, generating invoices, creating clinic invites and carrying out practice audits to name but a few. All our reception staff are friendly and approachable and will offer help and advice whenever they can.

Reception team; Reception Manager Pam Gittins, Team Leader Rebecca Ruff, Julia Barnett, Carmel Dunn, Jo Vernon, Julie Angel, Jessica Browning, Lauren Astley, Diane Edwards, Karen Coleman, Gemma Parker, Rachel Evans, Charlotte Braithwaite, Wendy Stevens, Charlotte Gough and Hannah James


Jan Smith & Julia Barnett



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