Wem & Prees Medical Practice are asking all our patients to order repeat prescriptions through the Prescription Ordering Direct service (POD).


This is a convenient telephone service available Monday-Friday between 8am to 5pm. Prescription Ordering Direct (POD) can be contacted on 033 3358 3509 or emailed on shropshire.pod@nhs.net

Please ensure the following information is included in your email request to ensure it can be accepted - Name of GP Practice, your full name, date of birth, first line of address, the medication you require including strength and formulation. If you are ordering on behalf of someone else please include your name and your relationship to the patient.

Patients are asked to order repeat prescriptions at least one week in advance. Alternatively if you have access to online prescription ordering such as patient access please continue to use this service.


Repeat prescription boxes have been removed from both surgeries and patients are asked not to bring a repeat prescription request to the either practice as these will not be accepted.


We are encouraging all our patients to nominate a pharmacy for prescriptions to be sent to electronically. Once your prescription has been processed by the surgery rather than it being printed it will be sent electronically to a pharmacy of your choice.

DO NOT ATTEND IF YOU HAVE COVID-19 SYMPTOMS – ask a friend or neighbour to collect on your behalf 


Are you aged 70 and over?

We would like to make our patients aware that the dispensary in Prees will still be open for patients to collect their prescriptions however as of Thursday 26th March, all dispensing patients aged 70 and over will receive their prescriptions via a delivery service run by Wem Town Council.

We are advising all patients within this category to stay home and await delivery. Please do not come to the dispensary to collect your prescription and please do not contact the surgery for delivery information. This service will run until further notice, any patient who has requested a repeat prescription and has not yet collected it will be included in the delivery service.


We would like to encourage all of our patients who have been asked to self-isolate for the next 12 weeks to discuss with family members, friends, neighbours or work colleagues, the possibility of collecting a prescription on your behalf.


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