Friends & Family Test Results


We asked our patients "How likely are you to recommend our service to friends and family if they need similar care or treatment" - our standardised responses are Extremely likely, likely, neither likely or unlikely, unlikely, extremely unlikely, don't know.


To date (up to and including 31/05/2016)
368 patients have completed the test
258 answered extremely likely - 70.11%
95 answered likely - 25.82%
7 answered neither likely or unlikely - 1.90%
3 answered unlikely - 0.82%
5 answered extremely unlikely - 1.36%


We also asked our patients to leave a comment with the reason why they chose they're answer, here are a few comments that have been received -


"First class service"       "Wouldn’t change anything"        "Very helpful"
"The service I have received has always been good and every effort has been made to meet my needs at all times"
 "I have been a patient since 1998 and always been more than satisfied with my treatment"


To help us improve our service please complete the friends & family test online or pick up a copy from reception in either Wem or Prees.


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