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HOW TO COMPLAIN – Comments,
Suggestions, Compliments and Complaints We
would like you to tell us about the service we give you at this
practice.
Wem:
Mrs. L. Bishton - Assistant Practice Manager
Dr R Smith.
Prees:
Mrs. H. Chawla - Practice Manager
Dr. G. Carter
Dr. F. Last
They will be pleased to hear from you verbally
or in writing.
In the case of complaints we will investigate
and we aim to respond within 14 days. If
you have any constructive suggestions regarding any aspect of the
surgery, we would also be very happy to hear from you.
If you feel you
cannot speak with us directly you may seek help from PALS (Patients
Advice & Liaison Service (01743 492181) or Shropshire Health
Authority (01743 261300)
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